This Privacy Policy explains how Custom Box Inserts, a Quokka Prints brand, collects, uses, and shares information when you visit our website or contact us for a quote. By using our site or submitting a form, you agree to the practices described here.

Last updated: July 2026.

Information we collect

When you submit a form on our site — such as a quote request, contact form, or newsletter signup — we collect the information you provide, which typically includes your name, email address, phone number, and project details about the inserts you need.

We also automatically collect certain information as you browse. This includes analytics data about how you use the site (such as pages viewed, referral source, device and browser type, and general location), as well as advertising and measurement data collected through a Meta/Facebook pixel and cookies.

How we use your information

We use the information we collect to:

• Prepare quotes and respond to your inquiries;
• Design, produce, and fulfill your custom insert orders;
• Communicate with you about your order, proofs, and account;
• Improve our website and understand how visitors use it; and
• Market our products, including through Facebook/Meta advertising and retargeting.

Cookies and tracking

Our site uses cookies and similar technologies for analytics and advertising. Analytics cookies help us understand site usage and improve performance. The Meta Pixel and related cookies help us measure the effectiveness of our advertising and show relevant ads to people who have visited our site. You can control cookies through your browser settings, though disabling them may affect how the site works.

Third parties we share data with

We do not sell your personal information. We share information with service providers that help us operate our business, including:

• Google — for website analytics;
• Meta (Facebook) — for advertising, retargeting, and ad measurement via the Meta Pixel;
• Our email/SMTP provider — to deliver and manage email communications.

These providers process data on our behalf and under their own privacy and security terms. We may also disclose information where required by law.

Data retention

We retain the information we collect for as long as needed to provide our services, respond to inquiries, fulfill orders, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

How to request deletion

You may request that we delete the personal information we hold about you. To make a request, email george@customboxinserts.com and let us know what you would like removed. We may need to verify your identity before acting on your request, and some information may be retained where required by law.

Contact us

If you have questions about this Privacy Policy or our data practices, contact us at george@customboxinserts.com or (929) 605-4397. Our mailing address is:

Custom Box Inserts
7 Pennsylvania Plaza, Suite A22
New York, NY 10001